Hewlett Packard (HP) and Dell rank among the top most information technology companies in the world. It is not just their products which make them such a trusted option, it is their customer service which makes them a favorite amongst customers.
Dell and HP Customer Care:
The customer support of both HP and Dell is better than most companies including Acer and Toshiba. In every country where these companies operate, they have established regional call centers to help their consumers. Dell and HP support take care of all the needs of the customer, be it enquiring about a specific product before buying or the after sales support. The after sales support generally concerns itself with the problems that may arise in the products.
Advantages of Dell Support and HP Support:
Dell support and HP support employ the most professional technicians who know English as well the regional language to better understand the customers. This help in primarily two things:
1. The technician is better able to understand the customer and can converse better.
2. He is able to solve the problem much more quickly and efficiently.
There are several other features of both Dell technical support and HP technical support which make them so efficient and one of the major points of any customer’s decision while buying their product. Dell technical support and HP technical support are available throughout the year, twenty four hours a day. This ensures that whatever the time when you face the problem, you can easily get in touch with an expert and find a solution to it. Other major point is that both the companies make sure that there is very less waiting time when you give them a call and are waiting for an expert to talk to you and offer you a solution.
Where to Buy Dell and HP Products:
HP and Dell products are available to you either online or at brick and mortar stores. You can even purchase Dell products including Laptops, Printers and other peripheral devices straight from their main website. The best reason advocating online purchasing is that you can shop from home and the prices are generally the lowest you can find. This is so because website do not have to bear overhead costs like employee salaries, electricity bill, space rent etc. which are associated with physical stores. Simply go to the main websites or shopping websites and you can land a very good offer for your Dell or HP purchase.